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Recently, T Racking won the tender for one fortune 500 company in mechanical area.
This client is a multinational company operates in more than 50 countries and region. They have 3 manufacturing base in China locate in Xia Men, Zhu Ji and Shi Jia Zhuang. Their Holland company purchase 600 bay of longspan shelving and medium duty racking in 2009. They sent a specialist to check product and factory before shipment. After check everything, they are content with our quality and service. The shelving work smoothly after installation, and help customer save cost compare with other solution.
In 2011, the project manager was sent to China to be general manager of their Shi Jia Zhuang factory. When they build up new warehouse, customer call us in first time. As we are far away from Shi Jiang Zhuang, there was also some racking company nearby take part in the tender.
The factory was build several years ago, they miss existing drawing thus don’t have exact warehouse size. Our sales engineer then go to measure and design for customer 3 times. Our excellent and professional service impressed the customer once again. Although our total cost was not competitive due to long way transportation, customer finally choose us to build the new racking system.
During manufacturing, we ensure the quality and delivery the order earlier than expected, which help customer use the new facility on time and save cost for customer.